Last Updated: [13 July 2024]

AtĀ Crownwrist, your satisfaction with your purchase is of utmost importance to us. Please review our return policy outlined below.

30-Day Return Window:
You have a generous 30-day window from the date of receiving your item to request a return.

Eligibility Criteria:
To be eligible for a return, your item must meet the following conditions:

  • It must be in the same condition as received, unworn or unused, with tags attached, and in its original packaging.
  • You need to provide the receipt or proof of purchase.
  • This offer is not applicable on Sale products .

Initiating a Return:
To initiate a return, simply contact us atĀ support@crownwrist.usĀ or our social media.

Return Process:
Upon acceptance of your return request, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that items returned without prior authorization will not be accepted.

Damages and Issues:
Upon receiving your order, please inspect it carefully. If you discover any defects, damages, or receive the wrong item, kindly contact us immediately so that we can swiftly address the issue.

Non-Returnable Items:
Certain items are not eligible for return, including perishable goods, custom products, personal care items, hazardous materials, flammable liquids, gases, sale items, or gift cards. If you have any questions about specific items, please donā€™t hesitate to reach out to us.

Exchanges:
For a seamless exchange process, we recommend returning the item you have and placing a separate order for the new item you desire..

Refunds:
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 2 business days. Please allow additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since your return was approved, please donā€™t hesitate to contact us at support@crownwrist.us

Thank you for choosing Crownwrist. We look forward to serving you again!

FOR MORE INFORMATION

Trade Name: Crownwrist
Support: 24/7 
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +1 601-203-4534
Business Mail: support@crownwrist.us
Business Address:4516 WAGON TRAIL WAY
ANTIOCH, CA 94531, United States